Frequently Asked Questions
Find answers to common questions about our products, shipping, and returns.
You can return or exchange eligible items within 14 days of receiving your order, provided they are unworn, unwashed, and in their original condition. Customized items are final sale.
Standard delivery typically takes 2-4 business days across all Egyptian governorates. Delivery times may vary slightly during peak seasons or promotional events.
Currently, we only ship within Egypt. We are working hard to expand our reach internationally in the near future.
We recommend machine washing cold with similar colors and tumble drying on low. Avoid using bleach or direct ironing to maintain the fabric's quality and stretch.
Yes! Many of our items offer an embroidery option on the product page. You can add your name, title, or logo before adding the item to your cart.
We accept Visa, Mastercard, Fawry, and Cash on Delivery (COD) for your convenience.